Shipping policy
Shipping & Delivery
Order Processing
- Orders are dispatched within 1–2 business days, excluding weekends and public holidays.
- You’ll receive an order confirmation after purchase and a tracking email once your order has been dispatched.
Carriers
Australian orders are sent using a combination of Australia Post, Aramex and CouriersPlease. The carrier is selected based on the delivery address, parcel size and weight, and service availability.
PO Box and Parcel Locker deliveries are sent with Australia Post. New Zealand orders are sent using Standard International service.
Australia — Shipping Rates
Shipping is calculated from the total order weight. The available shipping option and final charge will be shown at checkout.
| Order Weight Range | Shipping Rate (AUD) |
|---|---|
| 0–5 kg | $20 |
| 5–10 kg | $30 |
| 10–15 kg | $40 |
| 15–20 kg | $50 |
| 20–25 kg | $60 |
Estimated Delivery Times (Australia)
Delivery is estimated at 2–8 business days after dispatch. Remote destinations may take longer. Delivery timeframes are estimates and may be affected by carrier delays, weather, public holidays or other events outside our control.
New Zealand — Shipping Rates
New Zealand orders are sent using Standard International service. Delivery is estimated at 6–27 business days after dispatch, depending on the destination and carrier processing.
| Order Weight Range | Shipping Rate (AUD) |
|---|---|
| 0–5 kg | $30 |
| 5–10 kg | $40 |
| 10–15 kg | $50 |
| 15–20 kg | $60 |
Shipping FAQs
Do you ship to PO Boxes and Parcel Lockers?
Yes. These deliveries are sent with Australia Post.
Will my delivery require a signature?
Signature or Authority to Leave requirements depend on the selected carrier and service. If you have a delivery concern or special request, email us promptly after placing your order at hello@barelytherelitter.com.au.
What if my order contains in-stock and pre-order items?
Available items may be dispatched first, with pre-order items sent separately when they arrive. Split shipments will receive separate tracking details.
Shipping Issues
If your parcel is delayed, damaged in transit or appears to be missing, contact us at hello@barelytherelitter.com.au with your order number and tracking details so we can help.
Business days exclude weekends and public holidays. Delivery estimates begin after dispatch.
Singapore Schedule — Shipping & Delivery
This schedule applies to orders placed through the Singapore storefront and is intended to be read with the policy above.
Fulfilment and carrier
Singapore orders are fulfilled locally and shipped with SPX. Tracking details are emailed after the parcel is handed to SPX.
Singapore shipping rates
Shipping is calculated from the total order weight and shown in Singapore dollars at checkout.
| Order weight | Rate (SGD) |
|---|---|
| Up to 5.7 kg | S$10 |
| Over 5.7 kg to 10.7 kg | S$20 |
| Over 10.7 kg to 15.7 kg | S$30 |
| Over 15.7 kg to 20.7 kg | S$40 |
| Over 20.7 kg to 25.7 kg | S$50 |
Delivery estimate
SPX aims to deliver within three days after collection (D+3). This is a service target, not a guarantee. Peak periods, access issues, weather and other carrier conditions may cause delays.
Addresses and assistance
Please provide a complete and accurate address, unit number and contact number. Extra costs caused by an incorrect address, failed delivery or redelivery may be charged where permitted by law. For help, email hello@barelytherelitter.com.au with your order number. The warehouse is not a customer service or walk-in returns location.
